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The Home Shopping Security Label (“Thuiswinkel Waarborg”) was introduced by Thuiswinkel.org as a hallmark for purchasing products and services through Internet, catalogue, mail, television, etc. and is supported by the Consumer's Association (“Consumentenbond”).

For you as a consumer the Home Shopping Security Label means that Vitaminstore has to adhere to laws, regulations and codes by Thuiswinkel.org, which applies to the relationship between Vitaminstore and its customers.

You have the right to:

• A good solution to complaints and disputes.
• Clear information on how and at what address you can file complaints.
• Mediation of complaints and disputes by Thuiswinkel.org
• The handling of your complaint by an independent arbitration board
• Clear warranties and conditions
• Clear information on after sales service and commercial guarantees

The Home Shopping Security Label (“Thuiswinkel Waarborg”) was introduced by Thuiswinkel.org as a hallmark for purchasing products and services through Internet, catalogue, mail, television, etc. and is supported by the Consumers Union (“Consumentenbond”).